American Web Club Terms and Conditions
Welcome to American Web Club. These Terms and Conditions outline the rules and regulations for using our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website or services.
1. Intellectual Property Rights
All content, trademarks, logos, and intellectual property on this website are owned by American Web Club. You may not use, reproduce, or distribute our content without our prior written permission.
2. User Content
By submitting content to us, including but not limited to reviews, comments, and suggestions, you grant American Web Club a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and display that content.
3. Privacy
Your use of our website and services is also governed by our Privacy Policy. Please review the Privacy Policy to understand how we collect, use, and protect your information.
4. Use of Website
You agree not to use our website for any unlawful purpose or for any activity prohibited by these Terms and Conditions. You may not use our website to solicit others to engage in illegal acts, spam, or violate these Terms and Conditions.
We remain committed to delivering exceptional outcomes and ensuring the success of each project. By adhering to this project policy, we aim to foster effective communication, collaborative partnerships, and the achievement of our clients’ objectives.
5. Links to Other Websites
Our website may contain links to third-party websites that are not owned or controlled by American Web Club. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites.
6. Limitation of Liability
American Web Club, including its affiliates, officers, employees, and agents, will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or services.
7. Termination
We reserve the right to terminate or suspend access to our website and services at any time without prior notice if you violate these Terms and Conditions.
8. Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of [Your Jurisdiction], and you agree to submit to the exclusive jurisdiction of the courts located in [Your Jurisdiction].
9. Delivery Policy
We may update these Terms and Conditions at any time. It is your responsibility to review them periodically. Continued use of our website and services after changes are made constitutes acceptance of the updated terms.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Email: info@triptychdigital.com
Thank you for choosing American Web Club. We appreciate your cooperation in following these Terms and Conditions.
Policy on Revisions
Depending on the package you select, revisions are included in your project. Customers may request unlimited revisions as long as the design concept and philosophy remain unchanged.
Please note:
Revision requests must be made before project completion.
The turnaround time for revisions is 48 hours.
Project Completion
American Web Club will send a Project Completion Email once the website goes live. After receiving this email, the client will have 48 hours to review the website and request any final changes or report issues.
After this period, project files may be archived and removed from our active development systems to ensure the client remains the sole owner of the final website.
Money-Back Guarantee / Refund Policy
Funds deposited for a project are not refundable after the initial design concepts are approved or revisions are requested, unless American Web Club terminates the contract for reasons other than client violation.
No refunds will be applicable once the project is completed.
Refund Conditions
Refund requests must follow these conditions:
Refund requests made before initial design concepts are delivered may qualify for a refund minus 10% service and processing fee.
Refund requests within 48 hours of signing up qualify for 66% refund minus 10% processing fee.
Refund requests between 48–120 hours after initial design delivery qualify for 33% refund minus 10% processing fee.
No refund requests will be entertained after 120 hours of initial design delivery.
No refund requests will be accepted if no action is taken on the order for 30 days.
No refunds will be provided after final files are delivered.
No refunds for website development once development is completed or the website is deployed live.
No refunds for video animation packages after storyboard creation.
No refunds for hosting, SSL, TLS, SEO, content writing, or social media services.
SEO and social media marketing services are non-refundable.
Patent and trademark filing fees are generally non-refundable.
All refund requests must be communicated to the support department. American Web Club reserves the right to approve or reject refund requests on a case-by-case basis.
How to Request a Refund
To request a refund, contact us via:
Phone: (786) 638-4873
Email: info@triptychdigital.com
Once a refund is issued, the design rights will transfer back to American Web Club, and the client will not be permitted to use or display any design or work created by the company.
Quality Assurance Policy
Our designers strictly follow the specifications provided in the project brief. Each design is created after thorough research to ensure quality, originality, and uniqueness.
100% Satisfaction Guarantee
We will continue revising the design until you are satisfied, according to the revision limits included in your package.
Effective Communication Policy
Client Engagement
Clients are encouraged to provide feedback during the project lifecycle to ensure the project aligns with their expectations.
Escalation Process
If no response is received within two weeks, the following process will be initiated:
Initial Notification Email – requesting client feedback.
Follow-Up Email – sent if no response is received.
Final Notification Email – final request for client communication.
If no response is received within 48 hours of the third email, the project will be formally closed.
Clients may reopen the project by paying a Project Reopening Fee.
Domain and Hosting
Complimentary domain and hosting may be included depending on the selected package. If not included, additional charges will apply based on the selected hosting plan.
Access to Information
To access American Web Club services, you may be asked to provide registration information. By agreeing to these Terms and Conditions, you confirm that the information you provide is accurate and complete.
If American Web Club determines that the information provided is incorrect or incomplete, we reserve the right to suspend or terminate your account.
100% Unique Design Guarantee
All website and logo designs are created from scratch to ensure originality. No templates or pre-existing designs are used.
Third-Party Integrations
We may assist with integration of third-party plugins and APIs; however:
Only standard integrations are supported.
Additional custom integrations may require additional fees.
American Web Club is not responsible for updates or changes to third-party plugins or integrations after project completion unless a maintenance package has been purchased.
Modifications to Terms
These Terms and Conditions may be updated at any time without prior notice. Continued use of American Web Club services after changes indicates acceptance of the revised terms.
If you do not agree with the updated terms, you should discontinue using the services. Refunds will not be applicable if services are discontinued due to changes in these Terms and Conditions.